Right of revocation

Please note: In case of returning a product duties and taxes will not be refunded.

Consumers have the following right of revocation:

 Right of Revocation

 Right of Revocation

You have the right to revoke this agreement within a period of fourteen days without giving reasons. The period of revocation shall be fourteen days from the date on which you or a third party you designate, which is not a carrier, has or has taken possession of the goods; in the case of a contract for several goods you have ordered under a single order and which are delivered separately, the period of revocation shall be fourteen days from the date on which you or a third party you designate is not the carrier Goods; in the case of a contract for the delivery of a product in several partitions or pieces, the period of revocation shall be fourteen days from the day on which you or a third party you designate who is not the carrier, the last part or the last piece has taken possession respectively.

In order to exercise your right of revocation, you must notify us (Hanhart 1882 GmbH, Hauptstrasse 33, D-78148 Gütenbach, phone: +49 (0) 7723 9344-0, fax: +49 (0) 7723 9344-40, shop@hanhart.com) by means of a clear statement (eg a letter, fax or e-mail sent by mail) about your decision to revoke this contract. You can use the sample revocation form available under this link , but this is not required.

In order to keep the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of fourteen days from the date on which the notice of revocation of this contract has been received by us. For such repayment, we will use the same means of payment as you have used in the original transaction, unless you have expressly agreed otherwise; in no case will you be charged for these repayment fees.

We may refuse repayment until we have returned the goods or until you have proved that you have returned the goods, whichever is earlier.

You must return the goods to us immediately or in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline is respected if you send the goods before the end of the period of 14 days. They bear the immediate cost of returning the goods.

They shall only be liable for any loss in value of the goods if this loss of value is attributable to the handling of the goods which is not necessary to check the quality, characteristics and functioning of the goods.

The right of revocation does not apply, among other things, in the case of contracts - for the supply of goods which are not prefabricated and whose production is subject to an individual selection or provision by the consumer or which are clearly tailored to the personal needs of the consumer. The right of revocation expires prematurely, including in the case of contracts - for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.

End of revocation

The right of withdrawal does not apply, among other things, to contracts - for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. The right of withdrawal expires prematurely, among other things, for contracts - for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery.

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